FAQ & Help

Please click on one of the links below to see answer to your most frequently asked questions.

Service

Note: Mobile access is only available with mobile carriers offering unrestricted internet browsers access and Java application downloads (like ATT and Sprint).

Is this live?
Yes! All videos are GUARANTEED 100% LIVE, with 100s of real Chathosts on the other end.
How do I add a Girl to my Favorites?
Like what you see? Click on 'Add to Favorites' after your Videochat session :-)
How do I remove a Girl from my Favorites?
Select 'Favorites' from the 'Category' page. Under the Girl you would like to delete from the list, select 'remove'.
How do I contact Customer Service?
Our Customer Support Service operates 24 hours a day and can be reached by sending an email to .

Setup

Is my mobile supported?
We support a vast array of mobile devices that are compatible with our service. To get more details on this please see our supported mobiles section.
What do I do with the download link I received?
After you join, WebcamSex121.com will send you a message via WAP push. Open this message and click on the download link. You will be immediately connected to WebcamSex121.com. You should then select 'download' to start.

Just save the application in an easy to remember location and you are all set to use our service now!
I forgot where I've saved the application...
Mobiles usually have 1 or 2 standard folders where downloads are saved. Folder names are different for each handset, so please look in the most 'obvious' ones (a few examples: 'Applications', 'Games', 'File Manager').

If you have failed to find WebcamSex121.com application, then contact us quoting the model of your phone and we will help :-)

Troubleshooting

Why can't I download the application when I click on the link?
On some mobiles, WAP-Push is "deactivated" by default.

If WAP-Push is deactivated, you won't be able to receive any download links. (This occurs more frequently with certain Samsung and Sony Ericsson mobile phones.) Here's how you can easily activate WAP-Push on your mobile:

Samsung:
From the main menu go to "Messages", and then to WAP Push/Push permit. Please change the setting to "always".

Sony Ericsson:
From the main menu go to "Messages", and then to WAP Push/Push permit. Please change the setting to "always".

Siemens:
The HTTP- and JAVA-profiles aren't configured. In Siemens phones the HTTP and Java profile must be configured separately to the normal WAP settings. Please ask a Siemens representative for assistance.
Video and chat are slower than usual. What should I do?
Please note that speed of your connection is affected by the quality of the signal you receive. Try moving to a better signal area, try again later or contact your network operator for assistance.
I can't see any video or chat, what should I do?
This could be for various reasons. The ones to check first are

Your phone may have incorrect GPRS settings. To correct that please see the settings section. Also check to see if your mobile device is supported.

However, if you are still having problems, please contact customer support via and we'll advise further.

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